Your next operations hire is already in your time zone.
Opshift places bilingual operations, HR and recruiting professionals from Mexico with U.S. companies. We hire them, run payroll and HR, and manage their performance. You get a full-time teammate and a report every week.
A teammate who owns a function, and someone accountable for how they perform.
Virtual assistant services work through a task list. Opshift places full-time professionals inside your team and manages them against the results you care about.
Typical VA service
Generalist assistants, often part-time or hourly blocks
Work through a queue of tasks
Often 10–13 hours away
You manage the person
Hours worked and task lists
Start over from zero
Full-time professionals in operations, HR, recruiting and admin roles
Embedded in your team, in your tools, owning a function
Within 2 hours of every U.S. time zone
A dedicated account manager handles onboarding, check-ins and coaching
Weekly reports, KPIs and a monthly performance scorecard
A replacement onboarded from the documented role, so you don't retrain
We run the back office of your back office.
You direct the work. Opshift handles everything it takes to find, employ and support the person doing it.
Opshift handles
From the first interview to the monthly review.
Talent
Sourcing, screening, English and skills assessment, and a shortlist for you to interview.
Employment & HR
Contracts, payroll, benefits, records, time off and offboarding.
Employee management
Check-ins, attendance, goal tracking, coaching and issue resolution.
Performance & support
KPIs, reviews, client check-ins and replacement when needed.
You provide
The direction only your team can give.
- Daily priorities and business objectives
- Role-specific training and processes
- Access to your systems and tools
- Feedback and the KPIs that matter to you
From first call to a fully onboarded hire.
- 01
Tell us about the role
A short call about the work, the tools, your schedule and what success looks like.
Day 1 - 02
Meet your shortlist
We source and vet candidates. You interview the finalists and choose who joins.
Typically 2–3 weeks - 03
Onboard with a plan
Your account manager runs onboarding and documents the role, with a first review at day 30.
First 30 days - 04
We manage, you see results
Weekly reports, monthly scorecards and quarterly reviews, for as long as you work together.
Ongoing
Always know what your remote team is doing.
Every Opshift hire comes with a reporting rhythm, so you never have to chase updates or guess how things are going.
Sample report with illustrative numbers.
Back-office professionals, from coordinator to manager.
- Administrative AssistantJunior
- Operations AssistantJunior
- Data / Back Office AssistantJunior
- Administrative ManagerMid
- Operations CoordinatorMid
- Operations ManagerSenior
- HR AssistantJunior
- HR CoordinatorMid
- HR ManagerSenior
- Recruiting AssistantJunior
- RecruiterMid
- Project CoordinatorMid
- Senior RecruiterSenior
One monthly rate. Salary, HR and management included.
A flat monthly rate per team member, plus a one-time setup fee when they join. Nothing else to budget for.
Entry-level and support-oriented positions.
Example roles
- Administrative Assistant
- Recruiting Assistant
- Operations Assistant
- Data / Back Office Assistant
Experienced professionals who work with greater independence.
Example roles
- Administrative Manager
- Operations Coordinator
- Recruiter
- Project Coordinator
- HR Coordinator
Experienced professionals who own larger responsibilities.
Example roles
- Operations Manager
- HR Manager
- Senior Recruiter
- Senior Administrative Manager
Every tier includes
- Recruiting and vetting
- Payroll, benefits and HR
- Dedicated account manager
- Weekly reports
- Monthly KPI scorecard
- Free replacement
Per team member hired. Covers the search, vetting, employment setup and onboarding plan.
Questions U.S. teams ask us.
Something else on your mind? Ask us on a call.
Who is the employee's employer?
Opshift. Your teammate is formally employed by Opshift in Mexico, with payroll, benefits and HR administration handled by us. They work full-time and exclusively with your team.
Who directs their day-to-day work?
You do. You set priorities, train them on your processes and give them access to your tools. Opshift manages everything around the work: attendance, check-ins, coaching, reporting and HR.
How good is their English?
Every candidate goes through an English and communication assessment before you see them, and you interview the finalists yourself before anyone is hired.
What hours do they work?
Your business hours. Mexico is within 2 hours of every U.S. time zone, so your teammate joins your meetings and answers in real time.
What happens if it's not the right fit?
Tell your account manager. We start a replacement search from our existing candidate pipeline at no extra cost, and the new hire onboards from the documented role so you don't start over.
How do I know what they're working on?
You get a weekly summary every Friday, a monthly scorecard with KPIs against targets, and a quarterly review. Your account manager is one message away in between.
Tell us about the role you need to fill.
A 20-minute call to understand the role, your team and your budget. If Opshift is a fit, we'll walk you through candidates and next steps.